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Overall/Quick Reference: Kaiser Family Foundation Medicare Consumer Guide
Talking About Medicare: Your Guide to Understanding the Program, 2012
SECTIONS
Medicare D
Medicare D Transition Assistance and Advocacy
Includes tips sheets, appeal rights, etc.
Other Sections:
I. Background and Basics
II. Benefits
III. Extra Help
IV. Choosing a Plan & How to Join a Plan
V. Rights and Responsibilities
VI. To Join or Not to Join? (Late enrollment penalty)
VII. Special Situations
VII. More Information for Consumers and Providers
VIII. More Information for Providers, Advocates and Policy Wonks
Transition Assistance and Advocacy
Handout/Fact Sheet: 2017 Transition Rights to Medications Under Medicare Part D, Justice in Aging (Formerly the National Senior Citizens Law Center)
The Centers for Medicare and Medicaid Services (CMS) requires that Medicare Part D prescription drug plans provide beneficiaries with access to transition supplies of needed medications to protect them from disruption and give adequate time to switch to a drug that is on a plan’s formulary, file a formulary exception request or, particularly for Low Income Subsidy (LIS) recipients, enroll in a different plan.
In the early months of the year, transition rules will be particularly important for low income beneficiaries who were automatically reassigned to new plans, which may or may not cover their medications. All plans change their formularies each year, however, so even people who remain in the same plan may find that their plan no longer covers their medications or has newly imposed utilization management requirements.
CMS Minimum Transition Requirements
CMS requires Part D plans to establish transition policies that cover beneficiaries when they:
- first enroll in a Part D plan.
- are moving to a new plan that does not cover their current drug, including when that move is mid-year.
- experience a change in level of care (e.g., from hospital to a nursing facility, from a nursing facility to home, or out of hospice status to standard Medicare, etc.).
Or
- When, at the start of a new plan year, the plan in which they currently are enrolled drops coverage of a drug they are taking or imposes new utilization management restrictions on that drug.
For all enrollees:
Plans must provide a one time fill–30 day supply (unless a lesser amount is prescribed) — of an ongoing medication within the first 90 days of plan membership.
- Applies both to drugs not on formulary and to those subject to utilization management controls.
- Applies to the first 90 days in the plan, even if not at the beginning of the plan year and even if the 90 day period extends over two plan years (e.g., a November enrollment).
- Applies both to new members and to continuing members when a plan has changed formulary.
- Does not cover non-Part D drugs.
- Does not cover multiple fills. For example, if a doctor only prescribes a pain medicine in 14 day batches, the transition will only cover one batch.
Plans must mail a written notice explaining that the transition supply is temporary, including instructions for identifying appropriate substitutes; notice of the right to request a formulary exception; and instructions on how to file an exception request. The notice must be mailed within 3 business days of the temporary fill. Transition fills are temporary. Clients should take action immediately and have the doctor change the prescription to a covered drug or ask the plan for an exception.
If, at the point of sale, a plan cannot determine whether a newly written prescription is for ongoing drug therapy or not, the plan must assume that the prescription is ongoing and apply transition policies.
Note: The pharmacist may need to ask the plan for its override code to bill correctly.
Residents in a long-term care (LTC) facility or other institution get further protections.
For CMS Guidance on transition drug supplies, go to Medicare Prescription Drug Benefit Manual, Chapter 6 at 30.4 et seq.
-See the Justice In Aging fact sheet: 2017 Transition Rights to Medications Under Medicare Part D or see summary/excerpts: Medicare D Plan Transition Coverage Rights Fact Sheet, MGH Community News, January 2016.
Learn more: Transition Drug Refills
Problems Getting Scripts Filled?
I. Background and Basics
Beginning in January 1, 2006, Medicare began covering most outpatient prescription drugs through Medicare Part D. Medicare contracts with private companies to provide this drug coverage. Medicare D is a voluntary program.
Members will need to chose from a number of privately-managed programs in their area. Medicare encourages applicants to consider the three “Cs” in choosing a plan: Cost, Coverage, and Convenience.
- Cost- plans have to operate within certain limits, but will vary.
- Coverage- the drugs each plan covers is called the “formulary”. The companies or “plans” must offer two medications in each category, but plans will differ in the specific drugs they cover. More information is available on the Medicare website and from the specific plans. See www.medicare.gov for more information, including formulary guidance - an interactive program to help you choose the best plan for you. For more information about what is and isn't covered, see Medicare Reminder – Medicare Drug Coverage- MGH Community News, April 2019. Also see "Benefits" below.
- Convenience- does the applicant’s pharmacy participate in that plan?
Medicare Part D Basics- MGH Community News, August 2018
Watch for Scams! The Massachusetts Executive Office of Elder Affairs issued these scam prevention tips.
II. Benefits
III. “Extra Help”
Extra Help, also called the Medicare Low-Income Subsidy (LIS), is offered to those with a low income and assets. This will cover some or all of the patient costs under the Medicare D.
Individuals AUTOMATICALLY qualify for Extra Help (and should not need to apply) if they
- Are eligible for both Medicare and Medicaid (full dual-eligibles),
- Get help from their State Medicaid Programs to pay their Medicare premiums, or
- Get Supplemental Security Income (SSI) benefits
Others Can Apply
Individuals with income up to 150% FPL $1,903 monthly for an individual, $2,575for couples in 2024*) and have limited resources ( $17,220 for individual; $34,360 for a couple*- more detail at Extra Help Program Income and Asset Limits), but who do not automatically qualify for “Extra Help” can apply through Social Security, by calling 1-800-772-1213 or by visiting https://secure.ssa.gov/i1020/start. *Note: those with income/assets above these limits may still qualify because certain types of income and assets may not be counted. For example, part of earned income and the value of the house will not be counted;
- The amount of extra help you get depends on your income and resources (The Medicare Rights Center's Extra Help Program Income and Asset Limits factsheet includes corresponding assistance level details.)
- You still need to join a Medicare prescription drug plan for Medicare to pay for your drug costs.
- See What help can I recieve?, or you can call the Social Security Administration toll-free, 1-800-772-1213 for a paper application or to make an appointment. If you are deaf or hard of hearing, call the toll-free TTY number, 1-800-325-0778. Representatives are available Monday through Friday from 7 a.m. to 7 p.m. Tell the representative that you want to apply for the Help with Medicare Prescription Drug Costs.
Mediare Interactive's Extra Help Page
Loss of Deemed Low Income Subsidy (Extra Help) Status Notice
Each year in September, some individuals with the LIS will receive notices that they no longer automatically qualify for Extra Help for the following year, and to encourage them to apply for Extra Help to see if they’ll continue to qualify. These notices are specific to individuals who were deemed eligible for LIS because they were eligible for Medicaid or a Medicare Savings Program (MSP). When these individuals lose their Medicaid or MSP eligibility they also lose their automatic LIS eligibility. A person typically loses LIS many months after they lose Medicaid or MSP. The financial eligibility criteria for LIS are broader than those for Medicaid. Accordingly, even if someone is no longer eligible for Medicaid, they may still qualify for LIS. They are encouraged to reapply for LIS coverage as soon as possible to ensure they continue to receive assistance with Part D drug costs. Individuals not eligible for LIS may want to consider choosing a different Part D plan that is more affordable. (More information: Newsletter article, 9/24)
Extra Help Redeterminations
How to keep Extra Help from Year to Year - Medicare Rights Center
If one
receives a recertification letter, it must be returned, even if there are no significant changes or one will lose Extra Help. If this does happen, one can reapply. See an Extra Help Redetermination case example- MGH Community News, December 2008
For more information about Extra Help, see Are Your Clients Missing Out on Enrollment in the Medicare Low-Income Subsidy? from MGH Community News, January 2018
Special Enrollment Period
Those receiving Extra Help are limited to changing their Part D plan once per calendar quarter in the first three quarters of each year. Any changes made during this special enrollment period are effective on the first of the following month. People with LIS may use the Fall Open Enrollment period during fourth quarter to make changes to their coverage, with changes effective January 1.
For more information, see the Medicare Rights Center Open Enrollment guide.
Co-Pays
New in 2024, everyone with Extra Help will pay a $0 premium, $0 deductible, and a reduced amount for both generic and brand-name drugs. (Prior to 1/24 there were two levels of Extra Help - those with "Partial"l had premiums and deductibles. More information.)
Those receiving Extra Help will pay either the Extra Help copayment or their plan’s copay for their prescription drugs. They always pay the lower cost between the two. Note that plan copays for prescriptions may change during the year, meaning at times the price for prescription drugs may differ. For more information, including catastrophic coverage, see Medicare Reminder: Copays if You Have Medicare D “Extra Help”- MGH Community News, September 2018.
Top of Page
IV. Choosing and Joining a Plan:
V. Rights and Responsibilities under the plans- (83 page booklet – overall overview) Your Guide to Medicare Prescription Drug Coverage
VI. To Join or Not to Join?
VII. Special Situations
- Drug Company Programs ("Patient Assistance Programs")- 2005 article from The Boston Globe
- “Dual Eligibles”- Those who are eligible for both Medicare and Medicaid (MassHealth). Dual eligibles who don't have insurance through an employer, and aren't enrolled in programs such as PACE, SCO, OneCare, Medicare Advantage or a Medigap plan are required to enroll in Medicare D. They are automatically eligible for Extra Help, and co-pays cannot exceed what they would pay under MassHealth.
- Enrollment Letters sent to dual eligibles from the state- explaining 2005 switch from MassHealth to Medicare coverage of prescriptions- Sample enrollment letter.
- Health Safety Net (Formerly "Free Care") - Written by Partners' HealthCare Staff (2005)
- Hospice: Hospice covers drugs related to terminal condition, Part D non-related drugs (More at CMS Guidance on Medicare Part D vs. Hospice Coverage - MGH Community News, June 2014)
- Immunosuppressants- Medicare Reminder- Immunosuppressant Coverage- MGH Community News, April 2019
- Medicare Health Plan (Medicare Advantage and Medicare Cost Plans) -from CMS
- Medicare Assistance Programs (QMB, SLMB, QI) - from GBLS Medicare Advocacy Project (2014)
- Medigap -
If one enrolls in the Medicare drug benefit (Part D), they cannot also have a Medicare supplemental insurance policy (Medigap) that offers drug coverage. As of 2006. when the Medicare drug benefit began, Medigap plans H, I and J, which offered limited drug coverage, are no longer sold.
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Off-Label Use
- Prescription Advantage - Fact Sheet (2006)
VII. For more Information for consumers and providers:
- 2006 Fact Sheet: “Introducing Medicare's New Coverage for Prescription Drugs” Source: CMS
- AARP:
- “Medicare & You” – To get a free copy of a state-specific book, call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. Also see:
- Medicare Interactive (from the Medicare Rights Center) Part D Coverage Overview
- “Your Guide to Medicare Prescription Drug Coverage”, from the Centers for Medicare and Medicaid Services (CMS)- 88 pages, best single source for detailed information.
- Medicare Advocacy Project (MAP) helps Massachusetts residents’ secure Medicare coverage. MAP provides free legal services to individuals in a Medicare plan or individuals having problems with Medicare enrollment.
Contact MAP:
Greater Boston Legal Services
Essex, Middlesex, Norfolk, and Suffolk counties
197 Friend St.
Boston, MA 02114
617-603-1700; 800-323-3205
South Coastal County Legal Services
Bristol and Plymouth counties
231 Main St., Suite 201
Brockton, MA 02302
800-244-8393; 508-586-2110
Fall River
22 Bedford St., 1st Floor
Fall River, MA 02720
800-287-3777; 508-676-3777
Barnstable, Dukes, Nantucket, and Plymouth counties
460 West Main St.
Hyannis, MA 02601
800-742-4107; 508-776-7020
Community Legal Aid
Berkshire, Franklin, Hampden, Plymouth, and Worcester counties
405 Main St., 4th Floor
Worcester, MA 01608
1 Monarch Pl., Suite 400
Springfield, MA 01144
20 Hampton Ave., Suite 100
Northampton, MA 01060
152 North St., Suite E-155
Pittsfield, MA 01201
All offices: 855-252-5342
VIII. Detailed Information for providers:
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