Livestreaming Event - Patient Experience Summit

June 10th, 2021
8:00 a.m. - 3:00 p.m.

Location: Virtual

Presentation Presenter Video LINK
Welcome & Patient Experience Strategy Update -
Engaging Underserved Populations
COVID Community Food Access
Community Health efforts on the North Shore
Life after Lock Down: How Virtual Care has Changed the Care Landscape -
Navigating the New In-Patient Journey
CareTeam Connect
Safety in Action Leading to Patient Satisfaction
The Spanish Language Care Group
Involving Patient and Families is Post Hospital Care -
Back to the Future: What Stays and What Goes in Virtual Care -
Navigating the New Ambulatory Patient Journey
A New Design for the Ambulatory Patient Journey
Keynote "Intelligent Kindness: How You Can Make a Difference" Tommy Whitelaw, Health and Social Care Alliance Scotland (the ALLIANCE)
Intelligent Kindness - Tommy Whitelaw
Intelligent Kindness Resources - Tommy Whitelaw
Workshop: Blueprints for Building a Better Staff and Patient Experience
2021 PHH Equality vs. Equity Huddle
Workshop_Building a Better Patient and Staff Experience
Workshop_Why Patient Experience

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